Resized copy for blog post customer services awards 2023

Customer Service Awards just keep stacking up!

 2023 Houzz Award for Customer Service!

Our customer service awards just keep stacking up!

 

These awards are based solely on client reviews post-renovation.  Receiving this latest award reflects that our clients are happy with the results of our tried and tested design & renovation process.

It's not just the fantastic results we achieve for clients, but the journey along the way that fuels these 5* reviews.  

 Here we feature one of our reviewers and their dreamy villa.

Mandy & Richard for their beautiful 1902 Villa in Sandringham: 

When our clients bought the home it had been in the same family for over 50 years with little improvement. 

To quote Mandy "The wallpaper was literally coming off the walls, and there were multiple leaks"  

Partnering with Furze Architecture & Design we have completely restored the existing home, as well as added a fantastic extension out the back to create a dream kitchen/dining and living area. The home now seamlessly connects to the entertainer's deck & back garden via some lovely large sliders. 

Check out Mandy and Richard's reno journey on this quick video.  Mandy talks about how they found renovating with Alpha 1 and how her gorgeous home feels now that it has been transformed....

 

Or scroll down and see some pics of the home.

 

"One of the things that Alpha 1 does best is around transparency. What things cost, expenses that are happening on a weekly basis The bank loved this under a construction loan" - Mandy & Richard, homeowners.

I feel I've done a good job decorating the house, but the first thing most people say when they visit is "You must have had a great builder!" And they were

 

Project management seems like quite an expense at the start of the project, but this is Paul's superpower

 

"I cannot talk highly enough about Paul and his crew.  The build was exceptional quality, driven by an insane attention to detail that isn't just Paul, but an ethos embedded across his crew" - Mandy & Richard, Homeowners.

"We had a schedule visible to us at all times.

A clear forecast and total cost, and a detailed breakdown of all incurred costs and any decisions made on a weekly basis" 

 

"Alpha 1 transformed our villa from rundown to gorgeous in 6 months and we couldn't be happier" - Mandy & Richard, homeowners.

If you're keen to chat about renovating your home, we would love to hear from you.  We take care of you right from the beginning by working with our trusted architectural partners. 

Giving you the best results with minimal stress.  Just drop us a line or give us a bell, and let's get your renovation journey started!

Paul and Kate Bateman - Proud owners of Alpha 1 Builders for 20 years.